J1 Visa Service Refund Policy
All applications received by Intrax are subject to the following policies concerning refunds. Any request for a refund must be made in writing, by submitting a completed refund form.
General Refund Conditions
- In order to receive a refund or credit, applicants must submit a completed refund form
- If the DS-2019 has already been issued, applicants must return original DS-2019 form back to Intrax
- If the program has already started and is being terminated, applicant must prove that he/she has returned to home country, for example by sending the boarding pass along with the original DS-2019 to Intrax
- If an on-site visit has been conducted, there will be no refund of the $195 fee for such on-site visits
Refund Policy Chart for J1 visa service
| Program cancellation prior to issuing the DS-2019 | Cancellation fee: 190 € |
| Program cancellation due to impersonation or forgery | No refund |
| Program cancellation after the DS-2019 has been issued | Cancellation fee: 390 € |
| Program cancellation after the applicant has arrived in the USA | Cancellation fee: 390 € plus program fee for months already on program |
| Program cancellation after 50% of the program duration has passed | No refund |
While we realize that airfare is best when you book your flight well in advance, please note that there will be no refund for airfare. Here is a U.S. embassy warning against early booking:
“The Consulate General cannot be held responsible for extra costs due to changing tickets or rebooking flights if delivery is delayed. We therefore strongly urge you not to purchase tickets until you have received your visa and passport in the mail.“
Refund Policy Chart for J2 visa service
| Program cancellation prior to issuing the DS-2019 | Cancellation fee: 100 € |
| Program cancellation due to impersonation or forgery | No refund |
| Program cancellation after the DS-2019 has been issued | Refund of insurance fee (40 € per month) for any unused months if there is at least a refund of 2 months |
Refund Policy Chart for Hospitality and Business Internships
Withdrawal by participant before placement in an Internship position and prior to DS-2019 issuance | Cancellation Fee: 20% of Placement Fee Refund policy for J1 visa service applies |
| Withdrawal by participant after acceptance of an Internship position | No refund of Placement Fee Refund policy for J1 visa service applies |
| Program cancellation after the start date | No refund of Placement Fee Refund policy for J1 visa service applies |
